Siteground Webmail Guide

You’ve Got Mail: A Quick Guide on to Access and Manage Your Emails with SiteGround

It goes without saying email is an essential communication tool and most hosting providers include support for one or more email accounts with their hosting packages. Webmail, or email accessed using an online-only client, is fast becoming an important means of communicating as business on the Web becomes increasingly mobile.

Siteground offers a unique handmade email hosting solution that allows you to create and manage an unlimited number of email accounts based on your domains.

As one of the leading web hosting providers around SiteGround is also a smart choice to host your emails. It’s easy to access and manage emails and should you have any problems there are loads of tutorials to help you set it all up, or you can contact their customer care.

siteground email

Creating Your SiteGround Email Account

It really is easy to create your email using SiteGround’s cPanel. Just follow the steps below:

  1. Login to cPanel and click on the Email Accounts icon you see in the MAIL section
  2. Then, type in the new email account you want to create and fill in the information as per the page
  3. Enter the email address you want to create. It’s important to remember you can only choose from domains associated with your account
  4. Select a strong password for your new email account. The password strength meter will help you make it secure enough
  5. Choose the size of the mailbox. Note, that different accounts have different maximum mailbox size. You will see a note with your specific limitation above this field
  6. Once you’ve done that and are ready, all you need to do is press the Create Account button at the bottom

Simple isn’t it? In a few seconds, your new email account will be created. Should you have any problems you can contact their support – they’re available 24/7.

How to Use Webmail to Access Your E-Mail Account

You can easily access your WebMail interface by visiting:

  • – remember your ‘’ is your actual domain name

If this doesn’t work it could be that your ISP is blocking the access to non-standard ports loaded through the SSL connection. If you think this is the case then use the following:

  •, where ‘’ should be the name of your mail server (e.g.

It is important to note if you log in to your webmail through the Webmail icon on the cPanel page you are logged in with the default system email account. If you use this account your emails will end up going to the Junk folders.

To use your email you need to create another account with the same or different username.

Logging into one of your email accounts from your cPanel you need to go to Email Accounts and click on the Access Webmail link, next to the account you want to access. Once you’ve done that type in the password for that account and click on the Login tab.

How To Send E-Mail Messages Via Webmail?

It’s easy and convenient to send emails through the webmail client, there’s no need to change up any of the settings. Just find the New message button in Horde, the Compose button in Squirrelmail or the Create a New Message button in RoundCube and you can start writing your message. That’s all there is to the email setup.

We suggest you save your message if it’s too long or if you are writing a message that’s a little longer than average. There is a chance the webmail program might drop the connection and unless it’s saved, you will lose your email.

How To Change Your Email Password

If for some reason you need to change your email password, it is quick and simple to do via your cPanel. Even if you don’t remember your current password you’ll be able to reset it. Just follow these easy steps:

  1. Login to your cPanel
  2. On the cPanel home click on the Email Accounts icon
  3. Select the Change Password option next to the mail account you want to change the password for
  4. A new panel will open; fill in the new password and click on the Change Password and save it – make sure to store your SiteGround email login someplace safe


When deciding on a webmail host you need to consider the following:

  • Do they support POP3 or IMAP email protocols
  • What sort of limitations are there on your mailbox and outgoing SMTP message size
  • Do they allow batch mailings
  • Which standard email clients they offer

We all know that SiteGround is an excellent web hosting provider, but are they as good when it comes to webmail? Yes, they are!  We give SiteGround a massive thumbs up!

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